Terms of service

OVERVIEW
Welcome to Essntl Health! The terms “we”, “us” and “our” refer to Essntl Health. Essntl Health operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Essntl Health is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Essntl Health reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Essntl Health confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Essntl Health may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you. For more details, please see our Shipping Policy.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.

SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@essntlhealth.com.

Our contact information is posted below:
Trade Name: Essntl Health
Email: info@essntlhealth.com
Phone: (323) 379-3983
Address: Essntl Health Co., 8033 West Sunset Boulevard, Ste. 507, Los Angeles, CA 90046, United States