Contact
Our Essntl Health support team is here to help with everything from order questions and product information to guidance on our community health challenges. Whether you’re looking for details about a supplement, need assistance with a subscription, or want help choosing the right essentials, we’re glad to assist.
We aim to respond to all messages within 1–2 business days (Monday–Friday).
Quick Answers to Common Questions
Before you reach out, here are some of the most common things people ask us about.
How long does it take to get a reply?
How long does it take to get a reply?
We typically respond within 1 business day, Monday–Friday. Every message is read by a real person on our team.
Where can I find info about my order, shipping, or returns?
Where can I find info about my order, shipping, or returns?
You can check our [Shipping & Returns page →] for full details, including processing times and policies.
How do I manage my subscription?
How do I manage my subscription?
You can pause, swap, or cancel your subscription at any time. Visit our [Subscription Management guide →] for step-by-step instructions.
Do you provide medical advice?
Do you provide medical advice?
No — we’re not a healthcare provider. We curate practitioner-grade supplements, publish educational resources, and run community challenges. For personal medical questions, please consult your healthcare professional.